Privacy Policy

1.1 Personal Information

We may collect several types of personal information, including but not limited to:

• Contact information (name, email address, phone number)
• Account credentials
• Billing and payment information
• Profile information (profile picture, job title, company)

1.2 Video Content and Usage Data

When you use our AI video editing platform, we collect:

• Video files and content you upload for editing
• Editing preferences and settings
• Usage data (features used, time spent, actions taken)
• Analytics data about how you interact with our platform

1.3 Technical Data

We collect technical information when you use our service, including:

• IP address
• Browser type and version
• Device information
• Cookies and tracking data
• Log information

We use the information we collect for various purposes, including:

• Providing and maintaining our video editing platform
• Processing and fulfilling your video editing requests
• Improving our AI algorithms and editing capabilities
• Personalizing your experience
• Processing payments and managing your account
• Communicating with you about updates, features, and offers
• Analyzing usage patterns to improve our service
• Ensuring the security and integrity of our platform
• Resolving disputes and troubleshooting problems

We implement appropriate security measures to protect your personal information and video content:

• All data is encrypted during transmission using industry-standard TLS protocols
• Your video content is stored securely with encryption at rest
• We employ regular security audits and vulnerability assessments
• Access to your data is restricted to authorized personnel only
• We maintain secure backup systems to prevent data loss

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. Any transmission of personal information is at your own risk.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

For video content, we retain:

• Uploaded source videos for 30 days after upload or until you delete them, whichever comes first
• Processed/edited videos for 90 days after creation or until you delete them, whichever comes first

You can request deletion of your data at any time by contacting us at privacy@snapy.ai.

We do not sell your personal information or video content to third parties. We may share your information with:

• Service providers who help us operate our platform (e.g., cloud storage, payment processors)
• Business partners with your consent
• Legal authorities when required by law
• In connection with a merger, acquisition, or sale of assets

All third parties we work with are bound by confidentiality obligations and must implement appropriate security measures.

Depending on your location, you may have certain rights regarding your personal information:

• Right to access the personal information we hold about you
• Right to correct inaccurate or incomplete information
• Right to delete your personal information
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent

To exercise these rights, please contact us at privacy@snapy.ai.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

Your information may be transferred to and processed in countries other than the country in which you reside, where our servers are located. These countries may have data protection laws that are different from the laws of your country.

We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy, including using Standard Contractual Clauses approved by relevant regulatory authorities.